The Effect of Work Stress and Work Conflict on Employee Morale at PT Pegadaian Kanwil III Palembang
DOI:
https://doi.org/10.31851/jmwe.v23i1.19899Keywords:
Work Stress, Work Conflict, Employee MoraleAbstract
This study aims to analyze the effect of work stress and work conflict on the work spirit of employees at PT. Pegadaian Kanwil III Palembang. In facing tight competition, company productivity and efficiency heavily depend on the quality of human resources, where work spirit is a key factor. However, dynamic work environments often lead to stress and conflict that can potentially decrease work spirit. This research uses a quantitative approach with a census method, involving 47 employees as the sample. Data were collected through questionnaires and analyzed using multiple linear regression after passing validity, reliability, and classical assumption tests (normality, multicollinearity, and heteroscedasticity). The partial test (t-test) results show that work stress and work conflict individually have a significant influence on work spirit. Furthermore, the simultaneous test (F-test) proves that work stress and work conflict together also have a significant influence on employee work spirit. This finding underscores the importance of integrated management to handle stress and conflict in order to maintain the work spirit and productivity of employees at PT. Pegadaian Kanwil III Palembang.
References
Alifandi, P. (2018) Human Resource Management. Scott: A Publicity Stunt.
Aisah, S. N. (2023). The Effect of Work Stress and Work Conflict on Employee Morale and Performance Study at BPR Kawan Malang. Journal of Indonesian Young Experts. 2 (4), 163-168
Alex S & Nitisemito. (2019). Personnel Management (Human Resource Management). Fifth Edition. Fourteenth Print.
Ariyanto, E. T. A, and S. S. Heriyanti. 2023. "The Influence of Workload, Organizational Culture, and Work Environment on Employee Productivity of the Production Department of PT. Armstrong Industri Indonesia." JAMBURA: Scientific Journal of Management and Business 6: 759–69.
Budiarti, S., et al., (2021). Management: A Practical Introduction. Makassar : CV. Intellectual Manifest Media.
Busro, D. M., (2018). Theories of Human Resource Management. Jakarta: Prenada Media.
Ekawarna. (2020). Conflict and Stress Management. Jakarta:PT. The Earth of Scripts.
Fernanda, K. Salmah, A. N. N & Damayanti, R. (2023). The Effect of Work Stress and Work Conflict on Employee Morale at PT. AgriTirta Lestari Banyuasin. Journal of Management and Investment (MANIVESTASI). 1(5), 75-83.
Haryati, S. (2019). Work Motivation and Employee Productivity. Bandung: Alfabeta.
Hasibuan, M. S. P, (2019). Human Resource Management. Jakarta : PT. The Earth of Scripts.
Hassanudin R. M. & Andriani, D. (2024). The Influence of Work Conflict, Compensation and Stressors on Employee Morale at PT Indojaya Prima Semesta. Innovative Technologica: Methodical Research Journal. 1(3), 1-15.
Kristanto, A. (2020). Conflict Management. Yogyakarta: Publishing and Printing Unit (UPP) of STIM YKPN.
Lestari, M. (2021). The effect of work stress on employee performance and morale in government agencies; University of Muhammadiyah Yogyakarta.
Mangkunegara, A.P. (2017). Corporate human resource management. Bandung.PT. Rosda Karya teenager.
Robbins, Stephen, P, Judge, Timothy, and A. 2023. Thirteenth Edition Global Edition Essentials of Organizational Behavior Acknowledgments 20.
Sari, N. (2022). The effect of work stress and role conflicts on employee morale in manufacturing companies; Mercu Buana University.
Sisca, Chandar, E., Sinaga, O. S., Revida, E., Purba, S., Fuadi, & Silitonga, H. P. (2020). Theory of Human Resource Management. Jakarta: Yayasan Kita Menulis.
Utami, N. T., Susilawati & Ayu, D. (2021). Work Stress Management: An Approach to Integrating Science and Islam. Medan : CV. Merdeka Kreasi Group.
Wijaya, T. (2023). Analysis of the influence of work conflict on motivation and work morale at PT ABC Eferiday Jakarta; Gunadarma University.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jurnal Media Wahana Ekonomika
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The copyright of the received article shall be assigned to the publisher of the journal licensed under a Creative Commons Attribution-NonCommercial 4.0 International License in line with the license, authors and any users (readers and other researchers) are allowed to share and adapt the material only for non-commercial purposes. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.
