Pengaruh Word Of Mouth Dan Customer Experience Terhadap Retensi Pelanggan Di Svastha Gym Kota Palembang. Jurnal Manajemen dan Investasi (MANIVESTASI), [S. l.], v. 7, n. 2, p. 211–223, 2025. DOI: 10.31851/jmanivestasi.v7i2.19779. Disponível em: http://103.150.193.198/index.php/manivestasi/article/view/19779. Acesso em: 10 jun. 2026.